Blogs

We love superheroes and villains because they are unique in their clear identity. We understand their strengths, their weaknesses and what makes them special. Why should you be any different?

In any given hour the always accessible, no-appointment needed, world’s number one trusted health care provider has phones ringing, patients in the aisles looking for recommendations, patients waiting in the counselling room for vaccines, deliveries

Yes, without genuine washroom breaks it’s true that pharmacists can hold water like camels, but there is a more important similarity: they can both carry significant loads on their backs.

From the first day I became a pharmacy manager 15 years ago now, I wondered what the difference was in flipping my nametag from Pharmacist yesterday to Pharmacy Manager today.

Your boss might not make these metrics mandatory but that doesn’t mean they don’t provide insightful data into your store-level operation. Just like individual practitioners, pharmacies themselves have identities. What's yours?