The beginning of a new year often has people looking hopeful at the possibility of what may be. Yet we know the vast majority of people who set New Year’s resolutions drop them within days or weeks of starting them. And they do this year after year.

Within the world of pharmacy, we must be intentional to show the value that is provided to our patients. In the absence of recognizing the value, a patient can become disengaged with his care.

If your experience is anything like mine, the ability to add value to our patients and customers is a seismic shift! I wish I could say it is just as easy as offering value-add programs, but it not.

There are far too many times when a patient is diagnosed, a medication is prescribed, and the timeline to assess success or failure of the therapy is not defined in a timely or meaningful way. It is like a circle that is incomplete.

Value is what we must set out to deliver. Every day. To every patient we serve. Pharmacists are the Hope of Healthcare (at least partly) because we can deliver that value and have that impact. We are accessible to so many people. Yet here also lies the challenge: are we delivering value?

For pharmacists to be the hope of healthcare, we must be ready to articulate the unique problems that we solve. We know we can solve problems. Some of the problems we solve are expressly defined by a local, regional, or national agency.

Pharmacists are paid to solve problems. Truth be told, every person on planet Earth is paid for the exact same reason. Everyone is paid to solve problems. The chef is paid to solve the problem of people being hungry. The lawyer is paid to solve legal problems.

When we were training pharmacists to provide immunizations, part of the training was what to do in the case of an allergic reaction.

As we consider pharmacists as the hope of healthcare, we must be open to and aware of the need for change and the risk associated with it. Today, we will take a look at a few strategies you can consider to help you navigate risk.

In the world of pharmacy leadership, the ability to navigate risks effectively is a crucial skill. Just like a ship captain charts a course through treacherous waters, pharmacy leaders must steer their teams and organizations through potential pitfalls.